Terms and Conditions
Products
Most bouquets will consist of natural flowers. Therefore, please note that they will also carry pollen.
Whilst every care has been taken to make the flowers as safe as possible by removal of thorns and conditioning of the plants and flowers, these products must still be handled with care.
Alcoholic Gifts
Alcoholic gifts bought on the website must be signed for by a person 18 years of age or older.
In the event that the recipient cannot provide ID proving their age, Sarah Ashley reserves the right to withhold the alcoholic product.
Prices
We try to ensure that all prices stated are as accurate as possible. In the event that an incorrect price is displayed for a product or service, Sarah Ashley reserves the right to change the price.
Payment
Payment must be made in full for each order before delivery can take place. Payment in our retail premises, by telephone or online shall be deemed as acceptance of our trading terms and conditions.
Delivery
Cancellations/changes to order
All items are subject to availability. We will do our best to remove any items from the website which are not in stock. In the event that you order an item which is not available, we will inform you as soon as possible to an alternate arrangement/product can be chosen.
Disclaimer:
Sarah Ashley is not liable for any loss or damage arising out of harm caused by its products, lateness of the delivery or non-delivery.
Any disclaimer stated on this website does not apply to death or personal injury to the person, caused by negligence.
If any part of this disclaimer is deemed unenforceable, then that part is deemed as severable and will not affect the validity or enforcement of any other provisions.
Most bouquets will consist of natural flowers. Therefore, please note that they will also carry pollen.
Whilst every care has been taken to make the flowers as safe as possible by removal of thorns and conditioning of the plants and flowers, these products must still be handled with care.
Alcoholic Gifts
Alcoholic gifts bought on the website must be signed for by a person 18 years of age or older.
In the event that the recipient cannot provide ID proving their age, Sarah Ashley reserves the right to withhold the alcoholic product.
Prices
We try to ensure that all prices stated are as accurate as possible. In the event that an incorrect price is displayed for a product or service, Sarah Ashley reserves the right to change the price.
Payment
Payment must be made in full for each order before delivery can take place. Payment in our retail premises, by telephone or online shall be deemed as acceptance of our trading terms and conditions.
Delivery
We can delivery to any Inner or Greater London postcode.
Our flowers are not sent through the post, but are personally hand-delivered to ensure your flowers arrive in pristine condition.
Standard delivery between 9-6pm is £5.99
Morning Delivery 9am-2pm: £8.99
Evening delivery 2pm-7pm: £8.99
If the recipient is unavailable at the time of delivery, a card will be left with a message from Sarah Ashley. There will be instructions to either collect the item or arrange another delivery time.
Flowers sent to locations other than private homes:
Hospitals:
If you are sending flowers to a hospital, please state the full name of the recipient. Please also provide the name and address of the hospital, the ward/name or number.
The flowers will be delivered to reception and a signature from the reception will be used as confirmation that the order has been delivered.
Our flowers are not sent through the post, but are personally hand-delivered to ensure your flowers arrive in pristine condition.
Delivery Times
Unless the order is for a funeral, we are unable to provide a specific delivery time. Standard delivery between 9-6pm is £5.99
Morning Delivery 9am-2pm: £8.99
Evening delivery 2pm-7pm: £8.99
If the recipient is unavailable at the time of delivery, a card will be left with a message from Sarah Ashley. There will be instructions to either collect the item or arrange another delivery time.
Flowers sent to locations other than private homes:
Hospitals:
If you are sending flowers to a hospital, please state the full name of the recipient. Please also provide the name and address of the hospital, the ward/name or number.
The flowers will be delivered to reception and a signature from the reception will be used as confirmation that the order has been delivered.
Offices:
If you are sending flowers to an office, please state the full name of the recipient. Please also provide the name and address of the Company and the department they are in.
The flowers will be delivered to reception and a signature from the reception will be used as confirmation that the order has been delivered.
Hotels
If you are sending flowers to a hotel, please state the full name of the recipient. Please also provide the name and address of the Hotel and the room number of the recipient.
The flowers will be delivered to reception and a signature from the reception will be used as confirmation that the order has been delivered.
If you are sending flowers to an office, please state the full name of the recipient. Please also provide the name and address of the Company and the department they are in.
The flowers will be delivered to reception and a signature from the reception will be used as confirmation that the order has been delivered.
Hotels
If you are sending flowers to a hotel, please state the full name of the recipient. Please also provide the name and address of the Hotel and the room number of the recipient.
The flowers will be delivered to reception and a signature from the reception will be used as confirmation that the order has been delivered.
All items are subject to availability. We will do our best to remove any items from the website which are not in stock. In the event that you order an item which is not available, we will inform you as soon as possible to an alternate arrangement/product can be chosen.
Disclaimer:
Sarah Ashley is not liable for any loss or damage arising out of harm caused by its products, lateness of the delivery or non-delivery.
Any disclaimer stated on this website does not apply to death or personal injury to the person, caused by negligence.
If any part of this disclaimer is deemed unenforceable, then that part is deemed as severable and will not affect the validity or enforcement of any other provisions.
Sarah Ashley
93 Streatham Vale, London, SW16 5SQ
0208 679 9239
93 Streatham Vale, London, SW16 5SQ
0208 679 9239