Paypal is verified by Verisign Inc. The connection on the payment details page is protected by High Grade Encryption (RC4 128 bit).
The padlock at the bottom right hand corner of your browser as you enter your payment details means that your details will be encrypted and cannot be read by anyone other than Paypal.
This ensures you can shop on our site safely, and that your details are kept secret.
Any information you provide us with will be used to help us process your order. If there is confusion about your order or delivery information, we may contact you using the details you provided us with to verify your order.
If you send us correspondence, including emails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from Sarah Ashley to you. We retain these records in order to keep records of our relationship, to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
Because of the way that World Wide Web communication standards work, when you arrive at or leave the Sarah Ashley website, we automatically receive the web address of the site that you came from. We also collect information on which pages of our website you visit while you are on the PayPal site, IP addresses, the type of browser you use and the times you access our website. We use this information to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with Sarah Ashley.
"Cookies" are small files of data that reside on your computer and allow us to recognise you as a Sarah Ashley customer if you return to the Sarah Ashley site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your Sarah Ashley account by entering your email address and password. These cookies allow us to recognise you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.
We also use longer-lasting cookies for other purposes such as to display your email address on our sign-in form, so that you don't have to retype the email address each time when you log in to your Sarah Ashley account. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.
93 Streatham Vale, SW16 5SQ
0208 679 9239
